fb77's commitment to responsible gaming
Gaming is entertainment — not a burden. fb77 wants every member to play within their own comfortable limits, keeping their family and finances secure.
Why responsible gaming matters
Online casino and sports betting is a popular form of entertainment for many people. However, it stays healthy only when a player keeps to a set budget and time limit. fb77 believes that every member's financial and mental wellbeing comes first. That is why we provide various self-control tools that any member can use at any time.
There is no way to know in advance whether you will win or lose in any game. So only spend money that you can afford to lose without affecting your daily life. Never use money set aside for rent, food, or your children's education for gaming. Reading fb77's Terms and Conditions will give you a clear understanding of the principles on which the platform operates.
We want you to enjoy gaming — but if you ever feel your gaming habits are getting out of control, seek help right away. If you cannot recognise it yourself, talk to a family member or a professional counsellor. Asking for help is not a weakness — it is the most sensible thing to do.
Keep yourself protected — use the tools
After logging in to fb77, you can set any of the limits below from Account Settings. You can also contact us via 24/7 live chat to request a change.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Reducing a limit takes effect immediately; increasing a limit is subject to a cooling-off period of several days.
Session Time Limit
Decide in advance how long you want to play in one sitting. When the set time is up, the system will automatically end your session.
Self-Exclusion
You can close your account for a set period (from 7 days up to permanently). During this time, logging in or making a deposit will not be possible.
Loss Limit
Set a weekly or monthly loss limit so that no further bets can be placed once you have lost a certain amount.
Reality Check
At set intervals, the system will notify you how long you have been playing and how much you have won or lost in that session.
Cooling-Off Break
If you do not feel like playing, suspend your account temporarily for anywhere from 24 hours to 30 days. During this time you will not receive any marketing messages either.
Request a limit change
Limit Request Form
Fill in the details below and submit. Our support team will act promptly.
Be careful if you notice these signs
If any of the following apply to you or someone close to you, seek help immediately.
Continuing to play repeatedly to try to recover lost money, and losses keep growing.
Repeatedly failing to stop playing despite trying, or hiding your gambling from others.
Spending hour after hour gaming while neglecting family, friends, or work responsibilities.
Taking loans or borrowing money from others to fund gaming.
Feeling restless or irritable when not playing, and frequent mood swings.
Constantly increasing the amount wagered because the previous amount no longer feels interesting.
How fb77 keeps you protected
Age Verification
Age is verified when you open an account at fb77. Anyone under 21 cannot register. If someone attempts to open an account with false information, that account is suspended.
Protection for Minors
Enable parental controls on your device so that underage family members cannot access online gambling. Using browser-level filtering software is also effective.
No Pressure
fb77 never pressures members to deposit a specific amount or to play. Taking a bonus or promotion is entirely optional. You decide how much you play.
Transaction Transparency
All deposits, withdrawals, and bet records are stored in your account history. You can view and review your spending at any time. Our Privacy Policy contains full details on how data is stored.
Reach out for support
Rather than trying to manage alone, get help from any of the sources below.
fb77 Live Chat
Live chat support is available 24 hours a day, 7 days a week in Bengali and English. Our team will help you right away with self-exclusion or setting any limit.
Email Support
You can also contact us by email alongside chat. Email is convenient for written requests; you can find the address on the site's support page.
Family and Close Ones
Talk to a trusted family member or close friend. Support from someone near to you can often open the door to professional help.
Professional Counsellor
Speak with a mental health specialist or addiction counsellor. Both government and private mental health services are available in Bangladesh.
Some tips for playing responsibly
Set a clear budget before you play and commit to not going beyond that limit. Before depositing, think it through — if you lost this amount, would it affect your daily life? If the answer is yes, reduce the amount.
Never play when you are tired, emotionally distressed, or have been drinking. In these states, your ability to make decisions is reduced and you are more likely to take excessive risks. Never treat gaming as a source of income — it is simply a form of entertainment.
Take regular breaks. A break of at least 10–15 minutes every hour helps keep your mind clear. Keep track of how long you have been playing — you can use a clock or an alarm. Avoid getting distracted by social media or other things while playing, as losing focus increases the risk of making poor decisions.
If you have any questions about fb77, look for answers in the FAQ section. Detailed answers to common questions are provided there. If you still cannot find a solution, contact our support team directly.