fb77's Privacy Policy

This privacy policy applies to fb77's website, mobile app, and all related services. When you open an account on fb77, make a deposit, or use any service, you are considered to have agreed to the terms of this policy.

fb77 believes that a user's personal information is a sensitive asset and that managing it properly is our ethical responsibility. Alongside reading this policy, you are also encouraged to read our Terms and Conditions, as both documents together form the complete legal framework for using the service.

This policy has been prepared with Bangladeshi users in mind. Applicable laws and regulations of Bangladesh are followed on all matters relating to data protection.

fb77 collects information in two main ways: information you provide directly, and information generated automatically while you use the platform.

2.1 Information You Provide

During account registration and identity verification, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID (NID) number or passport number (for identity verification)
• Bank account details or mobile banking number (bKash, Nagad, Rocket, Upay)
• Residential address

2.2 Automatically Collected Information

When you use fb77, certain information is generated automatically by technical means:

• IP address and device type
• Browser name and version
• Login time and logout time
• Game play history and betting details
• Which pages of the website were viewed and for how long
• Session-related cookie data

2.3 Transaction Information

A record of every deposit and withdrawal is stored in fb77's system. This includes the transaction amount, method, date, and time. This information is essential for financial accountability and fraud prevention.

fb77 does not use your information for any unreasonable or irrelevant purpose. Collected information is used only for the following necessary purposes:

Cookies are used on fb77's website and app. Cookies are small text files stored in your browser that help the site remember your preferences.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Without these, the site will not work properly.
• Functionality Cookies: Remember your language preference, theme settings, and other personalized experience choices.
• Analytics Cookies: Collect statistics to understand which parts of the website are used the most.
• Security Cookies: Used to detect suspicious login attempts.

4.2 Cookie Control

You can delete or block cookies at any time from your browser settings. However, disabling certain essential cookies may cause some fb77 services to not work properly. We do not use third-party advertising tracking cookies.

fb77 uses industry-standard technical and administrative measures to keep your personal information secure.

5.1 Technical Security

• All data is transferred via SSL (Secure Socket Layer) encryption, making it unreadable to third parties.
• Stored information is kept secure using database encryption.
• Firewalls and intrusion detection systems remain active at all times.
• Regular security audits are conducted.
• Strong hashing algorithms are used for sensitive data such as passwords.

5.2 Data Retention Period

fb77 will retain your information for as long as your account is active. Even after an account is closed, relevant transaction records are kept for a specified period in compliance with financial regulatory requirements. Once the required period ends, data is securely deleted.

5.3 Staff Access

Among fb77's staff, only those who directly need access for a specific task are permitted to access users' personal information. All staff are bound by strict confidentiality obligations.

fb77 does not sell or rent users' personal information to third parties for any commercial purpose. Information may be shared only in the following limited circumstances:

6.1 Service-Support Partners

Limited information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer providers) and technical infrastructure management. These partners are also bound by the same confidentiality commitments.

6.2 Legal Obligations

fb77 may be required to disclose information where necessary to comply with a valid order from a Bangladeshi court or law enforcement authority. In such cases, we will provide only the specific information required by the order.

6.3 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred. In such circumstances, fb77 will notify users in advance, and the new party will also abide by the same privacy policy.

6.4 International Data Transfers

Some of fb77's technical infrastructure may be operated on servers located outside Bangladesh. In such cases, international standards for data protection are followed.

You have specific rights over the information in your fb77 account. To exercise these rights, contact our customer service team.

7.1 Right to Access Information

You may request a copy of your personal information held by fb77 at any time. We are committed to fulfilling this request within a reasonable time.

7.2 Right to Correct Information

You have the right to request correction of any errors in your stored information. Changing certain basic account details (such as name and date of birth) may require identity verification.

7.3 Right to Delete Information

After closing your account and fulfilling specific legal obligations, you may request deletion of information that is no longer needed.

7.4 Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or messages from fb77, you can unsubscribe at any time. This can also be done by contacting the customer service team. However, important system messages related to your account (such as transaction confirmations) are not covered by this opt-out.

For your rights and protection regarding responsible gambling, our Responsible Gaming page provides detailed guidelines, including the option to temporarily suspend your account.

All fb77 services are for persons aged 21 and above only. We do not knowingly collect any information from those under 21.

Age verification is mandatory when opening an account. If for any reason a minor's information has entered fb77's system, we will delete it immediately and close the associated account. If you have any information about this, please notify our customer service.

fb77 reserves the right to change or update this privacy policy as needed. If there are any significant changes, we will send a notification to your registered mobile number or email and display a notice at the top of the website.

If you continue to use fb77 after receiving notice of changes, it will be understood that you have agreed to the updated policy. It is therefore advisable to review this policy in a timely manner. The "Last Updated" date shown at the top of the policy will always indicate the date of the most recent change.

For more details about other terms and restrictions on using the service, our About Us page contains a full description of fb77's operations and values.

If you have any questions, requests, or complaints about this privacy policy, contact fb77's customer service team. Our team provides support in Bengali and English 24/7.

We aim to respond to privacy-related requests as quickly as possible — within normal timeframes for general questions and on a priority basis for urgent requests.

For answers to more general questions, visit our FAQ page — there you will find detailed answers to frequently asked questions about accounts, payments, and security.